Testimonials

I would like to thank every pet parent that has given us the opportunity to care for their precious pets. I have developed special bonds with all of your pets but also with many of you.

I truly feel I have the best clients! Here is what some of our wonderful clients had to say about us:

We have known Creature Comforts and its creative, entrepreneurial owner, Andrea Sergio, for ten years. Through any weather and all kinds of situations, Creature Comforts has been there – without complaints – always committed. In fact, without Creature Comforts we could not take care of the wonderful dogs we love. Thank you Creature Comforts!

Nancy and Jim Weiss,
Parents of Barnum and Phineas, Bryn Mawr

Michael and I don’t have kids yet. We work and travel a lot. French Fry and Gumby are our everything when we get home – they are the sweetest puppies! In March 2007 we discovered that our pet sitter at that time was skipping visits and being dishonest about it. We were absolutely shocked! A friend recommended Creature Comforts and we are SO grateful. Andrea is an incredible planner – more on top of our schedule than we are!  We consider Andrea and Robyn part of the family – 100% reliable, always responsive and smart in making decisions about what is best for us and our pets. We would trust them with anything – we actually recently asked Andrea if she is planning a nanny service too , as we would love to find someone as trustworthy for the baby we are expecting.

Michael & Andreea, Penn Valley

Andrea Sergio’s Creature Comforts Pet Sitting has worked with our family for over four years. Her company is the fourth I have employed, and will be the last. Why? Because Andrea and her employees are trustworthy, responsible and flexible as well as knowledgeable about pet care. When ever I communicate with Creature Comforts, I feel I have been heard and that the needs of my pets and my family’s home will be in solid hands while I am away. I also know that if there’s ever an emergency, Andrea will manage the situation as I would myself. As an example, one of my cats was diagnosed with kidney disease. I was out of town for two weeks while Andrea cared for my cats. She was able to hydrate my cat with subcutaneous fluids as prescribed by the vet. I received a call from Andrea who was concerned that my cat was not eating normally. At that time, Andrea made a very constructive suggestion on how to proceed in efforts to motivate my cat to eat again. We agreed that she would try her proposed course of action and if it failed, she would bring my cat to the vet. Andrea updated me with a phone call for several days on my cat’s progress until we both felt she was out of the woods in terms of her food intake.

Andrea’s employees follow suit in animal care. I am totally confident that when I go away, my pets will receive the quality care that my family and I provide when we are home. And the icing on the cake is the wonderful care they take to keep my home secure while we are gone. If you’re looking for a great pet care service to help you, Creature Comforts Pet Sitting will not disappoint you.

Diana, Merion

Amy is so lucky to have mid-day visitors who love her as much as she loves them. I’m sure she feels such joy when you come. I’m sure it’s a big reason why she has recovered and is as healthy as she is.

Doreen, Gladwyne

Andrea and her staff have been taking care of my dogs for the past four years. Our chocolate Lab, soon to be 11 and our 2 year old Yorkshire Terrier have benefited from their services. Andrea and her staff are true professionals. I have utilized both daily care and their house sitting services when we are away. We are able to go away and not worry about anything at home. I will never forget when I received a call at 11:30 PM from Andrea the night we returned from vacation. I forgot to call her when we got home – which she insists you do – She was concerned that our plane had been delayed and that she was on her way over to take care of the dogs as the house sitter had left at 5:00PM and we were due home at 6:30. I was amazed at her dedication. However, I should not have been surprised. It was just one of the many examples of her committment to her charges.

Creature Comforts’ success comes from a culture of caring that starts with its owner. If I needed further verification of my high regards for Creature Comforts I only have to look at two tails wagging, ears alert, a stuffed toy grabbed by both dogs to present to Lisa as she arrives to take them on their afternnon journey, and it is a journey. After Lisa lovingly greets both dogs equally – which is very important as they each vie for her attention. She asks them how their day has been and asks them if they would like to go for a walk-in all kinds of weather. Upon getting their agreement they leave and when they return they are given fresh water and a treat but more important to them are the belly rubs.

Every day I receive a note from Lisa about their journey. Every day there is something new on the note, “We ran into Reggie today, a bichon frise whom Piccola and Seamus enjoyed meeting” or “Seamus did not want to go out in the rain today. However, once he began he seemed to enjoy himself”. Friends who have pet care arrangements have told me that they receive a pre-printed slip with boxes checked off as to hygiene and are signed by a different person each day-some of whom they had never met. I have had 4 different caretakers-who were all wonderful. Whenever there was a change in staff, Andrea always called and personally came with the individual and introduced me, the dogs, and my home to them.

In closing, I want to thank Andrea and all her staff for the excellent care they provide for my two friends and I would highly recommend their services.

Patti Q. Connolly, Gladwyne

Tucky and Cody are two energetic Golden Retrievers who are always ready to go on long walks. We needed help on the weekends and after trying several walkers we happily found Creature Comforts. Terry loves what he does and it shows. We are thrilled that Terry has come into their lives.

Steve, MaryAnn, Tucky, & Cody

You are always very professional and I feel comforted that Cosmo is well cared for!

Sara, Penn Valley

When we adopted Lily, our beagle mix at nine weeks old 5 years ago, we knew we needed help in housebreaking her and harnessing the energy of a little puppy. We interviewed several pet sitters and were extremely impressed with the professionalism and sensitivity of Andrea Sergio and her team. Although we thought we would no longer need to have our dogs walked once Lily matured, we have been using Andrea’s team now weekly for the past 5 years and our dogs now think Creature Comforts are part of their family. Andrea’s dog walkers are very skilled in dog handling and behavior as evidenced by their ability to walk our three very active canines and show our dogs the same level of care and affection we do ourselves. During the 5 years we have been using Creature Comforts our oldest dog passed away and we later introduced a new puppy to the mix. Andrea’s team was compassionate in our loss and quickly learned the personality of our new beagle and the changed dynamic among the 3 of them. We know we can trust and rely on Creature Comforts on a routine basis as well as when the unexpected occurs. I would highly recommend Andrea and her team to anyone looking for best in class care for their pets.

Carolyn and Larry, Merion
Parents of Gladys, Lily, & Barley – vizsla, beagle mix, & beagle

Theresa is the cat and dog whisperer! The dogs waggle so severely when she’s here I can feel the house shake!

Georgie, Haverford

Andrea has been watching our pets for over 10 years (even before she was officially Creature Comforts). She, and everyone who works for her, is totally reliable, responsible, and wonderful with the dogs. Life would be difficult if we couldn’t call Creature Comforts to help us. Thanks Andrea for all your great care and service.

All the Kaplans & Dodges
Barbara, Les, Emily, Greg, Ollie, Alpine, Mariah, and the fish

We always have peace of mind when we’re away, knowing that Zoe and Duncan are receiving the very best TLC from Creature Comforts. They are relaxed and happy when we return, and we know they have been well cared for. The Creature Comforts staff goes the extra mile in making sure the pets get attention and love, as well as basic care. We are very pleased with Creature Comforts and recommend them with enthusiasm.

Helene & Pete, Bryn Mawr

Thanks Andrea. You and your staff have been great to all my Vizslas these past few years!

Sandy, Haverford

Lisa & Andrea are wonderful with my pets. They show Kobe & Jake much love! They are also very responsible and the dogs have a great time at the park or on a walk!

Laura, Gladwyne

We’ve been using CCPS for many years, for 2 dogs. They are 100% reliable and 100% loving caregivers. I wholeheartedly recommend them.

Pamela, Penn Valley

My husband and I are the “creatures” who are comforted when we go out of town and leave our 2 dogs in Andrea’s care! We are confident that our pets will be safe and that their physical, emotional, and medical needs will be met. We also know that they will be given special attention including getting extra treats, belly rubs, and playtime!

We really appreciate the professional manner and attention to detail that Andrea provides! Our dogs are their “normal” selves when we return from vacation! We highly recommend using Creature Comforts Pet Sitting.

Max and Joy, Bala Cynwyd

We have used Creature Comforts for our dog, Cubby, for the past 9 ½ years. They are knowledgeable, reliable, professional, always follow all of our pet care instructions, and always leave a thorough, detailed note. We have been completely satisfied with their services and would highly recommend them to any pet owner.

Ellis Family, Gladwyne

We had always boarded our pets until a couple of years ago. We saw Andrea walking a neighbor’s dog and inquired about her availability for the following weekend. She has helped us immensely and given us a peace of mind when we leave our pets for the day or overnight. Thank you Creature Comforts!

Lita and Fred, Bryn Mawr

Andrea’s attention to our pets’ unique needs and organized approach to her work make me confident while we are away. She remembers and truly cares for each pet.

Donna, Gladwyne

Meme, Bryn Mawr

Larry and Donavee, Gladwyne